Privacy Policy

ISNA Online Matrimonial website is powered, monitored, and maintained by the Islamic Society of North America (ISNA). This service is designed to provide a convenient way to its members to interact with one another on the Web. To accomplish this, our members create their profiles and our matching search capability provides them matches based on their pre-selected criteria. Personal member information in this database cannot be used by the public (site visitors), other members, or anyone not employed by ISNA.

We are a subscription-based service. We collect credit card, address, or bank information when members choose to subscribe to our fee-based services.

Information submitted to ISNA Matrimonials

There are two types of user-submitted information we collect: Public and Private.

Public information is defined as information that may be displayed on the site, such as gender, age, height etc. but cannot be linked to a particular user.

Private information is defined as personal information such as name, address, email, phone number, credit card information, and any other contact information.

Public: To accomplish our goal of bringing compatible people together, we must gather information, which may or may not include customer-specified ISNA Matrimonials username, gender, age, ethnic background, appearance, school of thought, income range, occupation, and general geographic location. Much of this information is optional, and meant to be seen by members and visitors to the site but cannot be used to identify a specific member by name, address, etc.

Private: This information is gathered from members and visitors who apply for the various services our site offers.

This information includes, but is not limited to: email address, first name, last name, birth date, credit card number or checking account information for payment, a user-specified password, mailing address, zip code and telephone number.

Use of Information Obtained by ISNA Matrimonials

Information users submit to ISNA Matrimonials.

Public: Public information supplied by the user is intended to be viewed by visitors to the site. Visitors for searching and matching purposes use this information. Public information cannot be used to identify a specific member by name, address, etc.

Private: We primarily use email addresses submitted by members to verify enrollment and when forwarding anonymous e-mails from ad responders. Email addresses are not disclosed to the responder. We may also use a user's email address to send news regarding our site or events, but the user may choose not to receive email of this type by contacting us. Email addresses may also be used in private correspondence with the user for customer service issues. Financial information that is collected is used to bill the user for products and services. All other private information submitted by the user is confidential and will not be disclosed except as required by law or to protect members of ISNA Matrimonials. All private information can be updated or deleted by the user at any time.

Sharing of the Information this Site Gathers/Tracks

Except where you are expressly informed otherwise or as described immediately below, we do not sell, rent, share, trade or give away any of your personal information except to the financial institution that processes your credit card or check transaction unless required by law or for the protection of your membership.


This site contains links to other websites. Please be aware that ISNA Matrimonials is not responsible for the privacy practices of other Web sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Correcting/Updating or Removing Information

ISNA Matrimonials gives users several options for modifying or removing their profile information from our database at any time. Please use the Edit My Profile button to make any changes. If you want to change your main email address contact information, please use the 'Edit My Contact Info' button.


ISNA Matrimonials takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order process asks users to enter sensitive information, (such as a credit card number) that information is encrypted and is protected with the best encryption software in the industry - SSL. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example a billing clerk or a customer service representative) are granted access to personally identifiable information. If you have any questions about the security at our website, please contact us.

Cancellation Policy:

Members may cancel at any time but no refund will be given if your membership plan hasn't ended yet.